The Capital Region Transportation Management Center (TMC) is a traffic monitoring and response center operated by the New York State Department of Transportation in partnership with the New York State Police. The TMC is located at the New York State Police Troop G headquarters in Latham, NY and has been in continuous operation since December, 1998. Partnering with the State Police has enhanced situation awareness of regional traffic issues and decreased incident response time. The TMC is a focal point for regional traffic incident management, utilizing traffic cameras and road sensors, and it is the originator of NYSDOT regional 511 video and message feeds. The TMC enables State Troopers, DOT HELP Trucks, and other emergency personnel to respond swiftly to crash scenes and other highway problems. When it is appropriate, DOT maintenance crews are dispatched to help restore traffic flow quickly. Since the establishment of the TMC, traffic flow has improved for all Capital Region highway users. The TMC also coordinates with the Thruway Operations Center (TSOC), CDTA, and plans for traffic management during construction and special events.
CDTC has provided strong support for the TMC and its mission. CDTC has consistently provided funding through the Transportation Improvement Program (TIP). The 2016-2021 CDTC TIP provides $2.0 million per year for the TMC, including support for the HELP program. The CDTC New Visions Plan identifies the TMC as a vital component of congestion management and traffic reliability for the Capital District. Non-recurrent delay represents the worst congestion Capital Region drivers encounter, and TMC incident management and operations efforts are the most effective ways to reduce non-recurrent delay in the Capital District. Commercial vehicles rely on TMC and 511 data. The TMC is also a critical resource for responding to emergencies such as Hurricane Irene and Hurricane Sandy. By managing traffic flows, the TMC makes a vital contribution to the attractiveness and economic vitality of the Capital District.