Tools of the Trade

Tools of the Trade Workshop on Human Service Agency Transportation Quality and Efficiency


CDTC held a full day workshop for human service agency transportation providers on April 14, 2016 at The Crossings of Colonie.

Over 40 people attended to hear a wide range of presentations and sessions on:

  • Currently available programs from travel training to driver training, to innovative approaches to mobility management and agency staff-based transportation services planning.

  • Successful collaborative inter-agency projects and information technology.

  • New York State agency perspectives on human services transportation initiatives

  • County-based break out groups where participants discussed their transportation services and goals, the populations they serve and identification of common needs and issues. Each group provided a summary of their discussions and some potential future cooperative activities and next steps which are summarized in the Workshop Summary.